Shipping & Returns

SHIPPING POLICY

Standard shipping is $10 and express shipping is $15 Australia wide

We will always attempt to ship a completed order within an estimated 3-4 business days.

Return & Exchange Policy

For all full priced items, you may return Products to us for exchange or refund within 14 days of receipt of the products, provided that the products are unopened and unused.

We do not accept returns for items on sale, gift vouchers or custom/special orders.

To return an item, please email babyfacedskincare@gmail.com with your order number and item/s you wish to return and you will be provided with return shipping address for your order. 

Once we have received the returned Products, we will notify you via email of your entitlement. If you are eligible for a refund, this will be processed within 7 business days.

All merchandise that is correctly returned in accordance with the details contained within this page will be credited to the purchaser’s Paypal account or credit card.

 

All return shipping costs are the responsibility of the purchaser unless in the event an incorrect item was received.